MZindex

Ai has to
telephone a
client. The
client has
asked for a
special part.
You are Ai.
Ai's (your)
company does
not make that
part.

a) Tell the cli-
ent your com-
pany makes a
similar part
that might
work.

b) Tell the cli-
ent your com-
pany does not
make the part.

c) Suggest an-
other meeting
to discuss de-
tails.